For any question or remark, please contact our sales department.
E-mail: [email protected]
Phone: +31 224 544 444

Justification

We will do our utmost to provide all our goods of appropriate technical information. Also are we trying, as native Dutch speakers, to provide you with our best translations. However, if you believe that the matter needs to be improved, let us know. Please inform us via [email protected], so we can apply these changes.

Certificates

When required we can deliver a EN10204-3.1 certificate with your Chroommoblydeen tubes.
Per tube diameter a certificate is available at the price of €24.95 per certificate. If you want to order one or more certificates, please contact our sales department after placing your order.
We will ensure that all documents are matching the lot numbers at your ordered tubes.

General terms

Here you will find our General terms & conditions.

Returns

You can return goods provided that you comply with the following conditions. You can submit your return using our return form (download).

A. Goods not eligible for return

• Custom-made items
• Damaged goods or goods that have been assembled
• Goods whose packaging is damaged, dirty or missing
• Goods of which can not be proven to be supplied by Groot Techniek.

B. Term
The return goods will be processed by Groot Techniek, provided that the goods are sent back within 14 days after delivery.

C. Return products

1. Orders which are not executed as written agreement can be returned and credited,
   without any costs, within 14 days after delivery
2. Wrongly ordered goods can be returned within 14 days after delivery date,
   provided the point A specified conditions do not apply.
3. Once approved by Groot Techniek the goods must be within 14 days in its possession,
   after which crediting will follow.